Best practices in Shared Services Centers

The side benefits of Shared Services Centers

Video transcript

Director of CorporateLeaders Karsten Soderberg explains the side benefits of Shared Services Centers.

In practice, companies are increasingly harvesting from other areas that are not necessarily described and articulated in the business case. The areas that we refer to in the progressive perspective are the cost of transparency, knowing the real cost of the process itself, which was not necessarily known upfront.

Obtaining the transparency of cost of a given process through Shared Services or through an outsourcing deal allows you to compare against your business case and know the specific cost of that particular process and to benchmark it against best practices.

Mastering successful implementation of a Shared Services Center and outsourcing deal does not only bring added value in terms of further cost reduction and process improvement, it also brings significant value in the side effects.