Best practices in Shared Services Centers

The side benefits of Shared Services Centers

Video

Karsten Soderberg, Director of CorporateLeaders, discusses the side benefits of Shared Services Centers, particularly the hidden benefits of the business case, improved management and leadership skills as well as increased flexibility to meet market challenges.

When establishing a Shared Services Center or deciding to outsource a given process, the expectations are often articulated and put forward in what is called the business case.

Let’s look at the side benefits of improved management and leadership skills that are often overlooked in the business case and during the transition. When a company is going through an exercise of moving to a Shared Services Center or an outsourcing deal, people directly involved in this exercise type typically increase their management and leadership skills.

Establishing Shared Services Centers or outsourcing deals and practices can also increase flexibility to meet ever-changing market conditions and business circumstances.