- Christine Briody
- Senior Director Global Consulting, ADP
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Quantifying the retained organization
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Christine Briody, ADP’s Senior Director of Global Consulting, explains factors in quantifying the retained organization.
Quantifying your retained and future Human Resource organization requires adopting a structured approach. A prerequisite is to have clearly defined both the geographical and functional scope of tasks and processes to be outsourced.
The service provider will be able to assist you in this mapping process as they will clearly document the tasks which will remain your responsibility and the tasks which will be outsourced.
The responsibility matrix or detailed statements of work, with defined roles and responsibilities, should be a contractual document.
The ultimate goal of the mapping process is to ensure that the tasks performed by your service provider do not overlap with those that remain in-house. It may also identify broader opportunities for the advancement of existing staff.
To wrap up, designing the retained and future organization needs careful planning in order to achieve your strategic goals and reduce your total cost of ownership.
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