How to successfully transition to HR BPO

  • Michele Gray
  • Senior Director of Global Consulting, ADP
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Getting the business case right

Video transcript

Michele Gray, Senior Director of Global Consulting for ADP, discusses the factors on getting the business case right.

Depending on needs, two types of business cases can be identified. The first one is the high-level and indicative business case. Another form is the detailed business case.

Both forms of the business case are useful and have to be used according to whether the situation calls for securing funding at the initial stage of a project or having a project finally validated by the board members.

The business case is designed to determine future costs, split responsibilities and detail the savings as well as the way they will be generated.

The role of a business case is to enable a company to articulate different objectives in a single document in order to validate the feasibility of its project.

A business case is designed to offer a detailed view of a problem and the potential solutions for the company.