How to successfully transition to HR BPO

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2009 Global HR Transformation Report

White paper

ADP in partnership with HROA conducted a survey of 188 executives from around the globe, to produce the 2009 Global HR Transformation Report.

The survey examines trends in Human Resources transformation practices (which we define as any concerted effort to change and improve Human Resources operations, whether through outsourcing, shared services, internal reengineering, or a combination of these strategies) in organizations around the globe.

The 2009 report provides insights into market trends and changes, particularly in light of the recent global economic situation, and offers perspective on future plans.

The report addresses reasons organizations transform, as well as the barriers that limit their transformation. It also includes transformation, timing, cost and satisfaction.

Other factors to consider are the impact of recent global economic changes on transformation plans, the engagement of external resources and experience, current and future transformation scope, and Human Resources outsourcing and Shared Services strategy.