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Best Practices in Shared Services Centers

Shared Services Centers (SSC) are a widely used approach to optimizing the efficiency of a large organization. But as their scope is expanded to cover HR, challenges continue to arise...

GlobalHRstudio experts who have set up SSCs in their own groups or advised large multinationals in their organization share their know-how, and make a few pertinent recommendations...

Printed publications available

A strategic choice

Reasons to set up a Shared Services Center

Andrew Kris

Consultant Director,
Borderless Executive Search
A vital resource for HR Transformation

Karim Zerhouni

Director HR Consulting Practice,
The Hackett Group
The side benefits of Shared Services Centers

Karsten Soderberg

Director,
CorporateLeaders

The Shared Services Center building blocks

Shared Services Centers and security

Philippe de Araujo

CSO Europe,
ADP
The Shared Services delivery platform

Bernhard Fischer

VP Solution management, Shared Services ,
SAP
Building an effective Shared Services Center

Andrew Kris

Consultant Director,
Borderless Executive Search

Keys to success

Getting management support

George Connell

Head of Strategy and Finance Development,
Royal Dutch Shell
Overcoming social resistance

Keith Rodgers

Co-Founder,
Webster Buchanan Research
Measuring performance

Jean-Marc François

Managing Director, France,
The Hackett Group

How to successfully transition to HR BPO

"Outsourcing HR" means agreeing on what processes and activities to keep in-house and what to reengineer and outsource. In fact, it's probably a little more subtle than that...

Get the full scope of what transition to HR BPO really means by browsing through our GlobalHRstudio's experts in-depth analysis.

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Selecting the right HR outsourcing options

Christine Stanowski

Vice President,
Global Consulting, ADP
The role of governance in outsourcing contracts

Mike Friend

Director, Employee Research, Harris Interactive
Getting the business case right

Michele Gray

Senior Director,
Global Consulting, ADP

Design the organization

Quantifying the retained organization

Christine Briody

Senior Director, Global Consulting, ADP
Designing the retained organization from a technology perspective

Gianni Giacomelli

Head of Strategy
and Marketing, SAP BPO

Transition the organization

Transitioning your organization to international HRO

Patrick Nolot

Global Program Director,
ADP
People and transitioning, the psychological factors never to ignore

Barbara Paterson

Director,
Paterson Consultancy Ltd.
Into the heart of a shared services center

Joe Arnett

Client Services Director
EMEA, ADP